Concept build by Jacob Gilliam · 1 of 6 · the demo page

Would rather just ask a question? contact@payload.com

One integration. Every payment your platform touches.

Thirty minutes with a solutions engineer. Bring your real flows, inbound and outbound, and we will map them to the API and tell you what it takes to go live.

Sandbox credentials and SDK access the same day, whether or not you move forward. You pick your time on the next screen, not in an email three hours from now, and you are not added to a drip.

  • PCI DSS Level 1
  • SOC 2 Type 2
  • Backed by Fifth Third

Payments running on Payload today

Anywhere RE/MAX Keller Williams eXp Realty Berkshire Hathaway HomeServices Fidelity National Title Lone Wolf Technologies DocuSign
What does your company do?

So the engineer arrives knowing your rails and your rules.

$500M
Moved every month
3M+
Fraud-free transactions
3,000+
Real estate companies
15+
Platforms embedded

Thirty minutes, start to finish. No discovery call before the discovery call. An engineer who has read your docs, a live sandbox, and a written answer at the end.

Before · on your time

We read your docs first

Send an API reference or a flow diagram when you book. The engineer arrives having already mapped your objects onto ours, so the call starts at the hard part. A solutions engineer, not an SDR: bring your architect.

Minutes 0 to 25

Your flows, live in the sandbox

Enrollment, split routing, funding, payouts. We build the closest thing to your model in front of you. Sandbox credentials and SDK access the same day, whether or not you move forward.

Within one business day

A written estimate, not a sequence

Scope, integration timeline, and how the pricing model works at your volume. One document, one email, from the person who was on the call.

Who is already on these rails. A national bank put money into this infrastructure in August 2026. Here is what they said about it.

Payload has built something rare in the payments space: a platform that is both technically sophisticated and deeply aligned with real business needs.

Bridgit Chayt

Head of Commercial Payments and Treasury Management, Fifth Third

Covered in

  • American BankerFifth Third invests in embedded payments
  • PYMNTSBacking Payload's embedded payments expansion
  • HousingWireColdwell Banker taps Payload for earnest money
  • Cincinnati Business Courier$9M Series A led by Fifth Third Bank
  • RISMediaBeachesMLS partners to automate payments
  • InmanBrokerage Engine speeds secure payments

Why each piece is here

This page is a working prototype, not a mockup. Every element maps to a finding from the 15 September teardown of payload.com. Codes reference that document.

1

The page has a URL

On payload.com, Talk to Our Team, Get Started and Contact Us all open a modal and leave the browser at payload.com/. Nothing to advertise to, count, or paste into a sales email. This page is a real route.

FIXES CVR-01
2

A way out that is not a dead link

Nav and footer Contact links on the live site are href="#". Command-click does nothing, right-click copies payload.com/#, screen readers announce a link to nowhere. Both links here resolve.

FIXES CVR-06
3

Validation that says what is wrong

The live form's handler requires email while the markup does not, so missing it produces no request, no error and no explanation. Here every rule is enforced in the markup, errors render under the field, and aria-invalid plus aria-describedby carry the message to assistive tech. Every input declares autocomplete, which none of the live form's five fields do.

FIXES CVR-02, CVR-07, A11Y-01
4

Five fields, and nothing else asked

The live modal asks for a message and a phone number and promises nothing back. This asks for the five things that actually route a lead, and the optional volume question was cut, because an optional field still reads as one more thing to answer. What the thirty minutes buys is stated once, further down, instead of twice.

ADDITION
5

The volume numbers, stated on the right time basis

None of these appear anywhere on payload.com's homepage. Sourced deliberately: $500M a month is from the August 2026 Fifth Third announcement, which is also where the roughly $6B annualised figure comes from. The $8B+ on payload.com's real-estate page is cumulative volume, not annual, so the two are not interchangeable and neither is "$7B a year."

FIXES CNT-01
6

Saying what happens after they click

Named response time plus an explicit promise not to drip them. Form anxiety is the cheapest conversion loss on any B2B demo page and it costs one sentence to remove.

ADDITION
7

The logo wall, above the fold

On the live homepage the customer logo bar sits 35px below the fold at every viewport height measured, so most visitors never see the one piece of social proof on the page. Here it is inside the hero, on the same dark ground as the form, measured visible at 1512×860. Every mark shown appears on payload.com's own homepage or real-estate page.

FIXES CNT-02
8

A quote with a real name on it

Every testimonial on payload.com runs with a company name at most and no person attached, which is close to worthless as proof because a reader assumes marketing wrote it. This one is a named executive at the bank that just invested, lifted verbatim from Payload's own announcement. The customer quotes already on the site would work just as hard with one email to get a name, a title and a headshot on each.

FIXES CNT-03
9

Events at every step of the funnel

GA4 on the live site records pageviews and scroll depth only. Opening the contact modal pushes nothing. This page fires form_start, form_error, cta_click and generate_lead, and the thank-you page fires the conversion. Watch the log below while you use the form.

FIXES TRK-04
10

Contrast, since the audit raised it

Both primary CTAs on payload.com fail at 1.97:1 and 2.14:1. It would be awkward to ship a fix that also fails, so the hero gradient is about 6% darker than the sampled value and the button gradient stops at a lighter teal instead of #46a2b8, which had the label at 3.7:1. Smallest ratio across both pages is now 4.7:1 against a 4.5:1 requirement, checked on every text node in a browser rather than by eye.

FIXES A11Y-02
15

One optional field, and it says what it is for

Moov asks for "Additional Information" and marks it required, which turns a helpful box into a toll gate. This one is optional and the hint under it says exactly what the engineer already has, so nobody writes a paragraph restating their industry. Fires has_note so the team can see whether people who write something convert differently.

ADDITION
12

Not every submit reaches a calendar

Finix, Moov and CargoWise all collect details and promise a reply rather than exposing a calendar, and the reason is sound: a payments company cannot serve every industry, an open calendar gets taken by tyre kickers, and enterprise buyers need a human before a slot. So this gates instead of choosing. Answers that clear the bar get the calendar at peak intent. Pre-launch and still deciding gets a written answer and sandbox credentials instead, and the page says why. Fires lead_routed either way, so the split is measurable.

ADDITION
13

The compliance marks are a placeholder

PCI DSS and SOC 2 marks are credential artifacts controlled by the assessor and the AICPA, and Fifth Third has its own brand guidelines. Rendering them as type rather than inventing badge graphics is deliberate. Swap in the real assets from whoever owns compliance before this ships.

NEEDS REAL ASSETS
11

A thank-you page with its own address

Without one there is no conversion URL for Google Ads or LinkedIn to optimise against and no unambiguous success signal. Submitting sends you to /thanks, which is a real page.

FIXES CVR-01

dataLayer, live

Every event this page pushes, as it happens. Start typing in the form and watch. This is the layer payload.com is missing.

waiting for first interaction...